Riley Chen — Interaction Design

Design System Scale

Design System Scale project preview
Final shipped design

The Challenge

Process

Research

Ran contextual inquiry across 12 locations, resulting in validated insights and team alignment.

Design & Iteration

Starting with wireframes, I refined through critique cycles and stakeholder review.

Impact

40% improvement in task completion. Since shipping, we've measured 2.1x improvement in engagement.

Design System Scale

Shipping quality design requires collaboration and iteration. I've learned that . The implications matter for teams and organizations.

Conclusion

Whether you're shipping a new feature, this mindset matters.